Six Sigma(1) a data-driven method for improving business and quality performance, has been published as a two-part ISO standard.
Six Sigma was originally developed by Motorola in 1986 to ameliorate manufacturing processes with the goal of 99.99966% (2) of products free of defects (i.e., 3.4 errors per million). Today, the methodology is applied in many sectors of activity by organizations large and small for all types of process and services to:
- Drive process improvement and make statistically based decisions
- Measure business results with a level of reliance
- Prepare for uncertainty
- Combine high returns and benefits in the short, medium and long-term
- Remove waste, defects and errors.
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